In a significant setback for homebuyers, the Maharashtra Real Estate Regulatory Authority (MahaRERA) has dismissed a complaint filed by a couple seeking refund of alleged brokerage charges paid in the Piramal Revanta – Tower 2 project in Kurla.
Saumitrakumar Saha and Deepa Dutta had booked two flats (No. 901 and 902) in Tower 2 (Rohin Wing B) of the project registered under MahaRERA No. P51800014021. They claimed that Ruchita Dhaiya, an employee of Horizon Proptech Pvt. Ltd., misrepresented herself as a sales executive of the developer and allegedly inflated the price with hidden brokerage components totaling over ₹7 lakh.
The complainants approached MahaRERA under Section 31 of the RERA Act, 2016, seeking refund of the brokerage amount along with 18% interest and compensation, citing violations of Sections 9 and 10 of the Act (which regulate real estate agents). They pointed out that Horizon Proptech’s registration had lapsed in June 2022.
However, in an order pronounced on April 23, 2026, Member Mahesh Pathak dismissed the complaint as not maintainable. The Authority observed that:
- The real estate agent was not listed as an authorised agent in the project registration details on the MahaRERA portal.
- The complainants failed to upload invoices or documentary proof of the alleged brokerage payments.
- A registered Deed of Cancellation for one flat was already executed in May 2024, after which the complainants ceased to be allottees.
- The dispute essentially pertained to a private financial claim against the agent, which falls outside the specific jurisdiction of MahaRERA in this case.
The Authority clarified that while the homebuyers are free to pursue their claims against Horizon Proptech Pvt. Ltd. and Ruchita Dhaiya before appropriate forums such as Consumer Court or Civil Court, no relief was granted under RERA.
This order highlights the importance of proper documentation and verification of real estate agents before booking properties.
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