The Banking, Financial Services, and Insurance (BFSI) sector in India is witnessing a remarkable surge in demand for office space, positioning itself as the second-largest occupier after the IT/ITeS sector. According to a recent report from JLL India, the sector is on track to exceed its previous leasing record of over 11 million square feet set in 2023.
The BFSI industry has significantly increased its footprint in India’s overall gross office leasing, with its share rising from an average of approximately 11% during 2017-2019 to between 17% and 18% over the past two years. So far in 2024, the sector has accounted for 16.4% of the total 53.4 million square feet leased across the top seven Indian cities, including Mumbai, Delhi NCR, Kolkata, Bengaluru, Chennai, Hyderabad, and Pune.
Global players are driving much of this growth, accounting for about two-thirds of all office space leased by the BFSI sector in the past six years. Mumbai, dubbed the “financial capital of India,” leads the domestic market with 44% of leasing activity, while Bengaluru captures 30%, highlighting its role as a hub for foreign firms due to its thriving tech ecosystem.
“The BFSI sector is experiencing remarkable growth, creating significant opportunities in the office real estate market,” said Rahul Arora, Head of Office Leasing & Retail Services at JLL India. “With the fintech market projected to grow from $584 billion to approximately $1.5 trillion by 2025, the demand for office spaces is set to rise further.”
Dr. Samantak Das, Chief Economist and Head of Research at JLL, noted that the ongoing digital revolution and government initiatives such as UPI, along with the adoption of technologies like AI and blockchain, are reshaping the sector. He emphasized the need for innovative, technology-enabled workspaces that cater to the evolving requirements of financial institutions.
Looking ahead, the BFSI sector’s robust growth trajectory is expected to continue, driven by advancements in technology, a skilled talent pool, and enhanced infrastructure across major cities. The rising demand for specialized skills in areas such as data science and cybersecurity is anticipated to influence both office location and design choices, while an increased focus on sustainability and ESG goals will further shape the sector’s needs.