In a proactive step towards public-focused governance, the Maharashtra Housing and Area Development Authority (MHADA) held its 11th Lokshahi Din at the MHADA headquarters in Bandra (East), addressing two key citizen grievances. The event was chaired by Sanjeev Jaiswal, Vice President and Chief Executive Officer of MHADA.
During the session, two applications—one each from MHADA’s Konkan Board and Mumbai Building Repairs Board—were heard and resolved with decisions favoring the applicants, reinforcing MHADA’s commitment to quick, transparent grievance redressal.
Case 1: Interest Waiver for Balkum, Thane Lottery Allottee
One of the applications was submitted by Milind Kamble, who had been declared a successful allottee in the 2005 Konkan Board lottery for a tenement under the Balkum, Thane housing scheme. Kamble received the official payment demand letter only in 2022, much later than expected, due to personal reasons. He subsequently paid the full sale price but was later served a demand notice for interest on the delayed payment.
During Lokshahi Din, Kamble appealed for relief from the interest charges. After reviewing the case, Sanjeev Jaiswal directed the waiver of the interest, granting substantial relief to the applicant.
However, MHADA had previously passed a resolution offering a reduced sale price to eligible allottees under the same scheme. To avoid duplication of benefits, Kamble was required to sign a written undertaking confirming that he would not claim the reduced price along with the interest waiver.
Case 2: Wrong Allotment in South Mumbai Cess Building
In another case, Omprakash Rathi filed a complaint about a tenement in Cess Building No. 52–54 on V. V. Chandan Road, South Mumbai, which was originally in his name but had been erroneously allotted to another person.
After hearing the matter and reviewing the documents submitted, Jaiswal instructed the concerned officials to conduct a thorough hearing at the Deputy Chief Engineer’s level on May 16, 2025, to resolve the matter promptly.
The hearings highlighted MHADA’s hands-on approach in resolving long-pending citizen issues by offering direct access to senior administrative officials. Through the Lokshahi Din platform, MHADA continues to uphold its mission of citizen-first governance, accountability, and quick redressal of public grievances.
Also Read: MHADA lottery for 849 flats and 87 plots announced
