Citizens Receive Relief Through Swift Departmental Action at 10th Lokshahi Din
In a strong push for citizen-centric governance, the Maharashtra Housing and Area Development Authority (MHADA) resolved several public grievances during its 10th Lokshahi Din held at its Bandra (East) headquarters today. The session, presided over by Sanjeev Jaiswal, IAS, Vice President and CEO of MHADA, resulted in swift departmental directives to ensure timely relief to affected citizens.
A notable case was that of Mohammad Khan, a successful applicant under the 20 percent inclusive housing scheme of the Konkan Board. Khan had been levied an interest amount of ₹1.70 lakh due to payment delays—delays he attributed to the developer. After assessing the matter, Jaiswal instructed officials to engage with the developer and facilitate a waiver of the interest amount.
The Lokshahi Din platform serves as a critical avenue for citizens to directly present their grievances before senior MHADA officials. During this 10th session, ten cases were reviewed, spanning various regional boards, including the Mumbai, Konkan, Pune, and Mumbai Repairs and Reconstruction Boards.
In another case, Gilbert Xavier sought the transfer of a tenement in PMGP Colony, Andheri East, gifted to him by his brother. Although the required stamp duty had been paid, procedural delays had stalled the transfer. Jaiswal directed the department to complete the transfer immediately upon receipt of the applicable fee.
Addressing a serious complaint, Farooq Shaikh raised concerns about the use of forged documents and false affidavits in a slum rehabilitation project under Navbharat Cooperative Society, Juhu Lane, Andheri. MHADA ordered a formal hearing within a month, with clear instructions to issue a final order by April 30.
Vitthaldas Khedekar, a mill worker, had been declared ineligible for a housing scheme due to incomplete documentation. He appealed for a chance to submit the correct papers physically. Jaiswal instructed the Labour Department to re-evaluate his eligibility within 15 days.
Additionally, Anand Khilare, a Pradhan Mantri Awas Yojana (Urban) beneficiary under the Pune Board, reported being asked to make an excess payment despite having cleared all dues. Jaiswal directed that only legitimate statutory dues to other government departments be retained, and the excess be adjusted.
MHADA reaffirmed its commitment to transparent and accountable governance, with Jaiswal emphasizing the importance of justice and timely resolution for all applicants.
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